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Investigating - Teachers using Single Sign-On to log into the Outlier LMS from Realize become stuck during the registration process and are unable to access the LMS. This issue only affects teachers without existing Outlier accounts. Our team is investigating the issue and will remedy as soon as possible. May 19, 2025 - 12:09 EDT
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Testing Is Largely Unaffected: Thousands of students are testing successfully across the country right now. The platform is stable for the vast majority of users. Minor and Isolated Connectivity Issues: A small number of districts have reported connectivity issues this morning. These are isolated cases—not a system-wide problem. Because of this, we are adding language to the DM home page. We're Actively Troubleshooting: Our technical team is already on it. We’ve identified the issue and are working on a resolution. In many cases, it’s as simple as a local browser or caching issue. No Pause Needed: At this time, there’s no need to pause testing. The system remains operational, and disruptions are limited in scope. Quick Fix Available: If a user experiences an issue, clearing cache and cookies often resolves it immediately. Our support team is ready to assist with quick guidance. We’re Proactively Monitoring: This is a top priority. We’re monitoring things closely and will continue to provide updates as needed.
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