warn icon Experiencing issues with 3 services
warn icon Warn
Helpdesk icon
Helpdesk

We are aware of an issue affecting conversations and reviews from November 12th onward, which were not appearing in the Zendesk QA environment. Ticket Imports have been re-enabled, and we are closely monitoring the backlog processing to ensure full recovery. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Last update on

warn icon Warn
Zendesk icon
Zendesk

We are aware of an issue affecting conversations and reviews from November 12th onward, which were not appearing in the Zendesk QA environment. Ticket Imports have been re-enabled, and we are closely monitoring the backlog processing to ensure full recovery. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Last update on

51 Services
Follett Software

A small percent of hosted customers are having issues on and off with slowness and the technical team is working with vendors on the issue

Helpdesk
Zendesk

Some conversations and reviews from Nov. 12, 2025 onwards are unavailable in Zendesk QA

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